Today’s Hours:
19 Meadow St, Florence, MA 01062
(413) 587-1500
MY LIBRARY ACCOUNT
Lost materials policy
LOST MATERIALS PAYMENT AND REIMBURSEMENT POLICY
Adopted December 4, 2008


When an item is lost or damaged the patron will be charged the replacement cost for that material.

Overdue Charges

DVD and Video item types accrue a $1.00 daily fine with a maximum fine of $5.00 per item. Circulating print and audio material accrue a .10 daily overdue fine with a $3.00 maximum fine per item.

‍‍Lost Book Replacement Charge

Patrons will be charged the replacement cost of the material.The default replacement charge if the price is unknown is $25 (however adjustments will be made to this price, if appropriate).

Methods of Payment

1) Cash, check, or credit card

2) Replacement with a NEW copy of the same book in the same binding; or with a similar title of same binding and value with approval of either the Assistant Director for adult materials, the Children’s Librarian for children’s items and the Young Adult Librarian for young adult items.

Reimbursement for a Lost & Paid Item That Has Been Found

Reimbursement will be made only for materials returned within 28 days of the day that payment was made for the lost item.After that time no reimbursement will be made. Replacement funds will have been used for purchase after that time.
19 Meadow St, Florence, MA 01062
(413) 587-1500
Hours:
Monday: 10:00am-5:00pm Tuesday: 10:00am-8:00pm Wednesday: CLOSED Thursday: 10:00am-8:00pm Friday: 10:00am-5:00pm Saturday: 10:00am-5:00pm Sunday: 1:00pm-5:00pm